Shipping & Returns

SHIPPING POLICY

NEXT Business Day Delivery

We want you to experience our natural Nut Butter asap so all order will be posted in the next business day. 

Australian-wide Standard Shipping Delivery : Arrive in 3 - 6 business days

New Zealand Standard Shipping Delivery : Arrive in 6 - 9 business days

Worldwide Standard Shipping Delivery : Arrive after 10 business days

FREE Pickup in Store

Address: Tramshed, Sydney, Australian Capital Territory, 2037, Australia

Please wait for order confirmation before pick up. Your order # and ID will be needed for confirmation.

Due to COVID-19, a delay in shipment may occur depending on the countries and areas of the delivery address. 

Return & Exchange Policy

If you are unsatisfied with our product or if you made the wrong order, you are more than welcome to return the purchased items within 7 days of purchase, and we will provide a full refund, given that the returned products need to be in its original condition. 

How to get a refund? 
  1. Email us nutkyaus@gmail.com with your order # and reason for return

  2. We will provide you with our return address for you to arrange the shipment (we do not cover the cost of return postage)

  3. Once we receive the returned product, the full refund will be made within 3 business day

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